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Merck
CN

Web Training

How to register for an account on the website?

If you have never registered an account with SigmaAldrich.cn, please refer to the video to complete the registration and start a new online shopping experience immediately.

1. Create a profile

2. Continue registration

Once you have created your profile, please click on the ‘Continue Registration’ button and fill out the complete information.

    3.Successful registration & order now

    After successful registration, please refer to the prompts to place an order now!

      4.Account Review

      After the order is placed, it takes 1-2 business days to review, open online shopping privileges for you and process the order

        Reminder:

        • Delivery address: national control requirements, not residential areas/hotels/dormitories/courier lockers / and other addresses that can not store hazardous chemicals
        • Research Institutions: Please make sure to fill in the floor, room number, and subject leader (PI).
        • Enterprises: You need to upload the company business license in the “Taxes and Agreements” section.

        If your question remains unanswered, please reach out to ask us.

        If you have a history of purchasing records but do not have online purchasing privileges, or if you have not placed an order within two years resulting in a locked account, you need to reactivate it. Please refer to the corresponding operation according to your situation.

        The official account has not been ordered within two years and has been locked and needs to be reactivated:

        1. To download the Customer Information Collection Form

        Fill out the form and send it along with your business license to ordercn@merckgroup.com

          2. Mail templates

          Mail title: activate account + ****company

          Mail content: My registered e-mail is (YOUR E-MAIL), please help to activate the account, thank you!

            There is a history of purchases but no access to online purchases:

            1. Create a profile

            2. Fill in the account information/transaction information for independent binding

            If you can not confirm the account information and transaction information, please contact customer service 4006203333 ext. 1

              3.Account review

              After completing the binding, the review will take 1-2 business days, during which time we will contact you if we need more information.

                If your question remains unanswered, please reach out to ask us.

                After binding WeChat, you don't need to worry about your account and password anymore, you can scan the QR code to log in to your account directly.

                Quickly click the video below to see the detailed operation. Official website information is at your fingertips!

                If your question remains unanswered, please reach out to ask us.

                If you have forgotten your password, please do not keep trying to prevent your account from being locked due to too many attempts. You can click 'Forgot Password' to reset your password.

                If your question remains unanswered, please reach out to ask us.

                Login Account

                Please visit the website first

                  Choose your favorite login method

                    Place an order or Quick Order

                    Choose according to your preference. Please refer to the video to place your order, or refer to the guidelines below.

                      Six Steps to Ordering

                      1. Search for the product you want to purchase

                        2. Click on the product number to enter the product details page

                          3. Click “Add to Cart”.

                          Increase or decrease the number of products and click 'Add to Cart'

                            4. Click on 'Shopping Cart'

                            Click on 'Shopping Cart' in the upper right corner, then click on 'View Cart'

                              5. Click on 'Checkout'

                              In the shopping cart, click on 'Checkout'

                                6. Confirm information and submit order

                                On the checkout page, check the required fields, confirm the invoicing and receiving information, and click 'Submit Order'

                                  Congratulations, the order has been completed, please check your email!

                                  If your question remains unanswered, please reach out to ask us.